Global labor unions and the international human rights community are denouncing the arrest in Tunisia of a top leader in the Tunisian General Labor Union (UGTT).
Anis Kaabi, general secretary of the highway workers’ union, was arrested January 31 after leading a strike by toll booth workers. A coalition of 66 human rights groups and Tunisian political parties denounced the action, calling it a “desperate attempt to criminalize union work.”
Kaabi was charged with causing financial loss to a state-owned company because of the strike. A court hearing is set for February 23.
Toll booth workers walked out to urge the government to renegotiate the contract for the biggest highway link in the North African country, which is mired in economic crisis.
For months, the Tunisian government has been negotiating a bailout from the International Monetary Fund (IMF) to shore up the country’s rapidly deteriorating economy, but the IMF often conditions such support by demanding curbs on state spending and austerity measures like cutting subsidies for the country’s poorest.
Workers in the 1 million-member UGTT say they should not bear the cost of the IMF’s conditions for the $1.9 billion financial aid package, and public employees repeatedly have gone on strike to demand the government address the rising cost of living and sinking wages rather than negotiate steep cuts to secure a loan.
Arrest Part of Larger Assault on Union Freedom
Union members who legally exercise their rights in Tunisia, such as the freedom to strike, have been increasingly targeted, according to data from the UGTT, which found that the percentage of cases filed against union members rose in 2022, with a quarter of them directed against women.
Already this year, the government has filed more than 60 cases against union members for exercising their internationally recognized labor rights, according to UGTT, which says the numbers indicate a stepped-up effort to diminish the union’s power and turn public opinion against it.
Workers are taking part in a series of marches across the country through March 11, after the UGTT approved the actions to protest Kaabi’s arrest and in light of the government’s increased aggression against the union and its members.
In January, UGTT, the Tunisian Human Rights League and two other organizations launched a National Salvation Initiative to offer a “rescue initiative” to the president to find solutions to the economic and political crisis in Tunisia, including the growing consolidation of the presidency and the closing space for civil society.
Following Kaabi’s arrest, UGTT Secretary General Noureddine Taboubi said President Kaid Saied is “trying to divert attention” from the election result and “the utter failure of his economic and social decisions.”
Drivers in Nigeria won the country’s first union covering platform-based workers, a victory that shows it is possible for “unions to organize workers in the gig economy,” says Ayoade Ibrahim, secretary general of the Amalgamated Union of App-Based Transport Workers of Nigeria (AUATWN).
Platform workers in Nigeria join with Labor Ministry officials to finalize recognition of their union, AUATWN. Credit: AUATWN
The Ministry of Labor’s recognition of AUATWN empowers it to have a say in determining the terms and conditions of drivers working for Uber, Bolt and other app-based transportation companies in the country, and covers drivers who deliver food and passengers or engage in other services. The union worked with the Nigeria Labor Congress throughout the campaign for recognition.
In a statement approving AUATWN as union representative of app-based workers last week, the Labor Ministry pointed out that while the freedom to form unions and collectively bargain are internationally protected rights, workers in the informal sector, such as app-based workers, often are not included.
“Today, we are breaking new ground with those in the informal sector who are employing themselves,” the Labor Ministry said. Some 80 percent of Nigerians work in informal sector, as the lack of good jobs—the official unemployment rate is 33 percent, with youth unemployment at 43 percent—leaves workers with few options beyond selling goods in the market, domestic work or taxi driving.
In Nigeria, as in countries around the world, app-based drivers often must work long hours to support themselves and pay for expenses like vehicle maintenance, insurance and car leasing. Excessive hours lead to accidents, says Ayoade.
“I work 15 to 18 hours a day. Long hours working is actually not safe for drivers,” says Ayobami Lawal, a platform driver in Lagos. “That is why you see in the news that the driver had an accident. It is because of fatigue, because there is no time to rest.” Drivers also risk being assaulted and even killed on the job, as platform companies do not screen riders. By contrast, riders have access to drivers’ name and personal phone numbers.
In April 2021, platform drivers and their associations in Nigeria went on strike, demanding that Uber and Bolt raise trip fares to make up for the increased cost of gas and vehicle parts. They also launched a class action suit in 2021 against Uber and Bolt, seeking unpaid overtime and holiday pay, pensions and union recognition. Following the protests, Uber increased fare costs on UberX rides and UberX Share in Lagos, a move that did little to improve drivers’ pay and nothing to improve conditions.
‘We Must Be United’
App-based drivers in Nigeria began seeking union recognition in 2017, after drivers’ income was slashed by 40 percent, says Ayoade, a father of three who that year was forced to drive 10-hour days to make the same income he had previously earned for fewer hours. When Uber and Bolt first launched, drivers were paid enough to work without putting in long hours. But the companies’ price wars to lure passengers and increased driver fees, including commissions up to 25 percent per rider, slashed driver pay.
As the process to register a union with the government dragged, platform worker associations made key gains in mobilizing workers through Facebook, WhatsApp and, most recently, Telegram. The campaign also includes legal action and lobbying Parliament to extend labor laws and social protections to workers in the informal sector.
Three worker associations engaged in the campaign—the National Union of Professional App-based Transport Workers (NUPA-BTW), the Professional E-hailing Drivers and Private Owners Association of Nigeria (PEDPAN) and the National Coalition of Ride-Sharing Partners (NACORP)—last year joined together to form AUATWN.
“We cannot go to war with a divided mind,” says Ayoade. We must be united before we can achieve. The fact that we are united now, we are fierce. We’re trying to involve everybody.”
App-Based Workers Making Gains Worldwide
Unions face unique challenges organizing app-based workers, but by mobilizing members through online apps, unions also have the ability to involve more workers in meetings, education and other opportunities.
“Everybody is included,” says Ayoade. “It’s a more democratic process. We have delegates for unit leadership. If the delegates can’t join for a physical meeting, they can join anywhere.”
Members’ questions can be quickly answered on social platforms and the union operation is more transparent. For instance, he says, members “will see how the money to the union is moving from the app to the account. Every member knows how the money will be used.”
Platform workers in countries worldwide are joining together to better wages, job safety and other fundamental rights guaranteed by international laws. In Kyrgyzstan, gig workers at Yandex Go formed a union and won better wages, while a new report finds that workers on digital platform companies who are pursuing their rights at work through courts and legislation are making significant gains, especially in Europe and Latin America. The Solidarity Center is part of a broad-based movement in dozens of countries to help app-based drivers and other informal sector workers come together. Members of the International Lawyers Assisting Workers Network (ILAW), a Solidarity Center project, have assisted platform workers in many of these cases.
While celebrating the new union, Ayoade also is mindful of the cost some workers paid for a lack of decent work.
“Some of the people we started together with in this campaign, they lost their life along the line,” he says. The lack of insurance or social benefits mean that if drivers are attacked or robbed or even die on the job, they and their family are left all on their own. “They have children, they have parents, who received nothing,” he says.
Although he is bullied and even threatened for his work, Ayoade says such tactics only make him see his efforts are effective. “God gave me the opportunity to help people in this struggle. I am doing something that is improving people’s lives.”
Tunisian workers at the call center giant Teleperformance Foundation won big pay and benefit gains in a new contract negotiated by the Informational Technology and Services union. The union is part of the Tunisian General Labor Union (UGTT), which took part in negotiations.
Effective in March, the agreement includes wage increases between 9.5 percent and 13 percent, depending on seniority, and a 250 Tunisian dinar ($83) May Day bonus, a first in Tunisia’s private sector.
The contract also includes such key benefits as the creation of a retirement bonus equivalent to three salaries, food subsidies during the month of Ramadan and a back-to-school loan program.
“This agreement comes as one of the successes that the sector and the Teleperformance Company have reaped, and is a positive message to our counterparts among call center workers that we invite them to organize more,” says Ali Ourak, general secretary of the Informational Technology and Services union.
Last year, workers at Teleperformance won a 13.8 percent wage increase after planning a strike to improve working conditions. Teleperformance, which employs more than 400,000 workers worldwide, made a 2021 net profit of nearly $560 million, the most the firm recorded in a single financial year and an increase of approximately $230 million from 2020.
The company also committed to work with the UGTT toward creation of a broad agreement that would cover all call centers in Tunisia.
Some 12,000 call center workers are union members in Tunisia, as unions step up outreach efforts, boosting union membership by 5,000 in the past two years.
Workers on digital platforms who are pursuing their rights at work through courts and legislation are making significant gains, especially in Europe and Latin America, according to a new report by the International Lawyers Assisting Workers Network (ILAW Network).
A key finding of Taken for a Ride 2:Accelerating Towards Justice shows that major companies like Uber, Deliveroo, Glovo and others often are losing in their efforts to intentionally misclassify workers, with Australia as an exception.
When gig workers like platform-based drivers are misclassified as independent contractors, they are not covered by labor laws that mandate a minimum wage, safety and health protections, paid sick leave, and the right to join or form a union and bargain collectively.
As the report notes: “The principal problem, the denial of workers’ employment status is not the sole issue when it comes to the exploitation of these workers. The denial of decent wages and working hours, unfair dismissals, and some union busting to boot, are all part and parcel of the [platform companies’] modus operandi.”
“The leading digital platform companies were well aware that their model was illegal from the start and used their money and influence to ensure that regulators would treat their ‘innovation’ otherwise. At long last, courts and regulators are coming around, though after undermining an industry and the livelihoods of drivers worldwide,” says Jeffrey Vogt, rule of law director at the Solidarity Center.
The Solidarity Center launched the ILAW Network in December 2018 as a global hub for worker rights lawyers to facilitate innovative litigation, help spread the adoption of pro-worker legislation and defeat anti-worker laws. The network now has more than 900 members from 80 countries.
Platform Workers Organizing and Mobilizing
The ILAW report analyzes 30 recent employment cases across 18 countries and builds on the network’s March 2021 Taken for a Ride report which found that app-based companies “go to extraordinary lengths to construct an impenetrable legal armory around themselves, requiring workers, unions and/or the state to overcome innumerable hurdles should they wish to impose any employment obligations on the companies acting as ‘employers.’”
Even as they advocate for laws ensuring their full rights as workers and challenge exploitative company practices in courts, platform workers also are standing up for their rights around the world by taking collective action to strike and form unions and associations.
Taken for a Ride 2 asserts that collective action is key to advancing their rights. In one of its key recommendations, the report states: “Independent, democratic trade unions and worker organizations which represent ‘gig economy’ workers must be provided a seat at the table. They also hold more expertise than legislators, lawyers and academics about what ‘gig economy’ workers need from the law.”
In addition, the report notes that enforcement of laws covering platform workers is crucial because “this is an industry in which employers have demonstrated over and over again that irrespective of what judges say, or the extent to which they are lambasted in the press, they are willing to flout laws unfavorable to them. Because the price of doing so has not been high enough.”
In a powerful demonstration of support for strengthening worker rights to ensure thriving democracies and prosperous economies, representatives from governments, unions and philanthropic organizations met in Washington, D.C., yesterday to renew their commitment to the global initiative, M-POWER (Multilateral Partnership for Organizing, Worker Empowerment and Rights).
U.S. Secretary of Labor Marty Walsh makes the connection between worker rights and democracy. Credit: Department of Labor / Alyson Fligg
“Labor rights are fundamental to democracy,” said U.S. Labor Secretary Martin Walsh, opening the event before a packed room. “The collective voice of workers is fundamental to democracy. And strong labor movements are fundamental to democracy,” he said, remarks echoed by participants throughout the event.
Launched in December 2021, M-POWER is part of the U.S. Presidential Initiative for Democratic Renewal involving a partnership of governments, global and national labor organizations, philanthropic institutions and civil society stakeholders cooperating to advance freedom of association and collective bargaining in the global economy through actions such as standing up for and standing with labor activists and worker organizations under threat.
“When workers have a seat at the table, trade unions can advocate for better protections, better wages better and better laws that protect them,” said USAID Director Samantha Power. Speaking via recorded video, Power said USAID is contributing $25 million to the initiative, which, at $130 million, is the largest the U.S. government has made to advance worker rights globally.
“The M-POWER initiative lifts up the voice of workers who are fighting on the front lines for democracy,” said Cathy Feingold, deputy president of the International Trade Union Confederation (ITUC) which, along with the U.S. Labor Department, is M-POWER co-chair. The initiative creates “the power to shape policies that affect workers and their environment. Protecting that power has never been more important,” she said, citing examples of brutal government attacks on workers and their unions in countries such as Belarus. Feingold also is AFL-CIO International director.
Another country where workers have been under brutal assault is Myanmar, following a government takeover by a military junta in February 2021. Speaking from outside the country in one of several video clips of workers shown throughout the event, Khaing Zar Aung, president of the Industrial Workers Federation of Myanmar (IWFM), said “freedom of association is very important for Myanmar, for workers.
“If we don’t have freedom of association, we cannot organize and hear the voice of the workers.”
Commitment to Action
Solidarity Center Executive Director Shawna Bader-Blau moderates a panel on putting M-POWER into action. Credit: Department of Labor /Alyson Fligg
Leaders of global unions and representatives of the U.S. government and philanthropic organizations turned to concrete examples of worker power in the panel, “Commitment to Action: the M-POWER Agenda for Worker Empowerment.”
“While human rights has long been considered a bedrock of democracy, worker rights has not received credit for the part it plays in ensuring more democratic societies,” said Solidarity Center Executive Director Shawna Bader-Blau, panel moderator.
Zingiswa Losi, president of the Congress of South African Trade Unions (COSATU), shared the union’s efforts for adoption of Convention 190, the International Labor Organization (ILO) treaty to end gender-based violence and harassment at work, and its successful efforts to push the South African government to ratify it.
“We strongly believe if we are to transform the workplace, we must ensure that when women go to work, women must be empowered equally as men,” she said. Losi discussed how South African unions work with government and business to improve worker rights, a model like M-POWER in which “through collaboration, we can meet challenges.” COSATU is a long-time Solidarity Center partner.
Describing the struggle of domestic workers to win their rights on the job, Elizabeth Tang, general secretary of the International Domestic Workers Federation (IDWF), said the first hurdle is getting lawmakers and the public to recognize them as workers. “They don’t think of domestic workers as workers because they are so invisible, and so just as they don’t think of them as workers they don’t think of them as eligible for labor rights.”
Tang outlined how domestic workers came together from around the world to create IDWF, which has grown from tens of thousands of members to some 650,000 in the past 10 years. This experience showed that workers having “a seat at the table is vital to see worker rights advancement,” a goal M-POWER has made central to its outreach.
Philanthropy and Government Working Together See Big Results
Sarita Gupta, vice president of the Ford Foundation, said combing philanthropic work with government resources was essential given the growing threats to the right of freedom of association and collective bargaining. “Achieving change at scale is impossible without the government,” she said.
Ford is among philanthropic organizations working together through FORGE, Funders Organized for Rights in the Global Economy, to support worker rights. “We have long known that democracy is incomplete if workers lack a say in their workplace,” Gupta said. “Worker voice is democracy.”
Erin Barclay, senior bureau official in the U.S. State Department’s Democracy, Human Rights and Labor division, said the appointment last week of Kelly Fay Rodriguez as special representative for International Labor Affairs was among the commitments the U.S. government has made in its global labor rights efforts. Rodriguez’s experience working in the international labor movement includes the Solidarity Center.
The initiative also includes an urgent action component to protect labor activists and organizations facing threats, because the variety of threats workers face mean they are most effectively addressed by a “diversity of tools,” said Molly McCoy, U.S. Labor Department assistant deputy undersecretary of international affairs.
AFT President Randi Weingarten, whose U.S.-based teachers’ union has long been committed to advancing global labor rights, put it this way: “Our responsibility as a global labor movement is to do more than speak, it is to act” to defend “fundamental rights like the right of association, like the right to collectively bargain.”
Labor ministers from Argentina and Canada joined the event to highlight how their governments are supporting and enhancing worker rights. Their countries are among Germany South Africa and Spain taking part in the initiative.
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A key finding of 
